We try to keep the small print as big and simple as possible
All shipping is handled through the United States Post Office unless otherwise stated. Everything ships (to the United States) at no additional cost unless stated under that items description. All orders to countries outside the USA will be required to pay for shipping.
Most items on this sight are custom build to order or for ReadyShip and are non-returnable. In the case that we screw up on our end then we will, without hesitation, correct our mistake and handle in an appropriate manner. Belt sizing on your end needs to be accurate or obviously you’re not going to get something that fits correctly(See out FAQ). In the even a return is authorized, you will be responsible for the return shipping and any original shipping fees. Our shipping may be listed as 'free' but it never is to us. A 25% restock fee may apply. We are good people and we work with good people. We want you to be happy but also reasonable.
Simple. We build it, it breaks, we fix it. There are no warranties by us on any items purchased through the 'Garage Sale' section on any new or used items. Some of these items may or may not be covered under warranty by and through the original manufacturer.
Most items are built to order with the goal of turning around your order as quickly as possible. We regret that cancellations on special order items, that are built to your size and spec, are not permitted once your order goes into production. If you need to cancel, you must do so as quickly as possible and in writing via email to firstname.lastname@example.org or through the Contact feature on the site.
Term of use
All Lunar Concept items are new unless marked as used. All Garage Sale items should be treated as used and any additional information on condition will be included in that individual products description.
You are solely responsible for the safe handling, use and maintenance of any item, product or service purchase through this website or Lunar Concepts.